Emergency Contacts & Key Numbers in Malta

Keep these numbers on your phone from day one. In an emergency, 112 is the number that works everywhere in the EU — including Malta. Here are all the critical contacts for a third-country national worker.

Emergency Numbers

112 — EU-wide emergency (police, fire, ambulance). 196 — Malta Police general emergency. 199 — Fire & Rescue. +356 2545 0000 — Mater Dei Hospital. These should be saved in your phone contacts.

Government Services

+356 2590 4800 — Identità Malta helpline. +356 153 — Social welfare helpline. servizz.gov.mt — Online government services portal. Identità Malta office (Hal Far, Malta) handles all permits, Entitlement Cards, and residence matters.

Worker Rights & Support

+356 2122 6681 — Department of Industrial and Employment Relations (DIER). DIER handles complaints about employment conditions, unpaid wages, and worker exploitation. You do not need a lawyer to file a complaint — walk in or call.

If You Are in Danger

If you are being exploited, threatened, or held against your will: call 112 immediately. Victim support: +356 2295 6000 (Victim Support Malta). If your employer has taken your passport — this is illegal. Contact the police or DIER.